By accessing or using the Astra Digital Solutions website located at astrads.com.au (“Website”), you agree to be bound by these Terms and Conditions (“Terms”). These Terms constitute a legally binding agreement between you (“you”, “your”, “user”) and Astra Digital Solutions (“we”, “us”, “our”, “ADS”).

If you do not agree to these Terms, you must not use this Website. Your continued use of the Website after any amendments to these Terms constitutes your acceptance of the updated Terms.

These Terms are governed by and interpreted in accordance with the laws of New South Wales, Australia, including the Australian Consumer Law (ACL) (Schedule 2 of the Competition and Consumer Act 2010 (Cth)).

Astra Digital Solutions is an Australian digital marketing agency specialising in affordable, results-driven marketing solutions for small and growing businesses across Australia.

We reserve the right to restrict or terminate access to the Website for any user who breaches these Terms, without notice and without liability.

Astra Digital Solutions provides digital marketing services including, but not limited to:

• Social Media Marketing (Facebook, Instagram, LinkedIn)
• Website Design and Development
• Search Engine Optimisation (SEO)
• Google Business Profile Management
• Google Ads and Facebook/Meta Advertising
• Content Writing and Copywriting
• Graphic Design and Flyer Production
• Generative Engine Optimisation (GEO) for AI search platforms

Service descriptions on this Website are intended as general overviews only. The specific scope, deliverables, timelines, fees, and terms for individual client engagements are negotiated and agreed separately in a written Service Proposal or Agreement signed by both parties.

Submitting an enquiry or quote request form on this Website does not constitute a legally binding contract between you and Astra Digital Solutions. All enquiries are subject to review and a formal proposal.

A binding agreement for services will only come into effect when:

• A written service proposal or agreement has been prepared by ADS and accepted by you in writing
• Both parties have agreed to the specific scope, fees, and terms of the engagement
• Any required deposit or initial payment has been received (as specified in the proposal)

We reserve the right to decline any enquiry or service request at our sole discretion.

Digital marketing performance is subject to variables including, but not limited to: search engine algorithm changes, platform policy updates, market competition, seasonal demand, economic conditions, client-side factors (website quality, conversion rate, budget), and audience behaviour.

Any statements on this Website describing typical client outcomes, benefits, or results are illustrative examples only and do not constitute guarantees of performance for any individual client engagement. We do not promise or warrant any specific search rankings, traffic volumes, lead quantities, sales figures, or return on investment.

This clause is consistent with our obligations under the Australian Consumer Law not to engage in misleading or deceptive conduct (ACL s. 18). We commit to providing all services with due care and skill in accordance with ACL consumer guarantees.

To the maximum extent permitted by law:

• ADS is not liable to pay for any compensation, damages, or claims arising from your use of this Website or our services.
• We are not responsible for any indirect losses, such as lost revenue, profits, data, or business opportunities.
• We are not responsible for any issues resulting from relying on the information provided on this Website.

This Website may contain links to third-party websites, tools, or platforms (including Google, Meta, LinkedIn, and other services) for your reference and convenience. These links are provided in good faith and do not constitute our endorsement of those websites or their content.

We have no control over third-party websites and accept no responsibility for their content, privacy practices, security, or availability. Accessing any third-party website is entirely at your own risk and subject to that website’s own terms and conditions and privacy policy.

Your use of this Website is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Our Privacy Policy explains how we collect, use, disclose, and protect your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

By using this Website, you consent to the collection and handling of your personal information as described in our Privacy Policy.

To the extent permitted by law, you agree to indemnify, defend, and hold harmless Astra Digital Solutions, its directors, employees, contractors, and agents from and against any claims, liabilities, damages, losses, costs, and expenses (including reasonable legal fees) arising from or related to:

• Your breach of any provision of these Terms
• Your misuse of this Website or our services
• Any content, data, or materials you submit to us that infringe the intellectual property, privacy, or other rights of a third party
• Your violation of any applicable Australian or international law

These Terms and Conditions are governed by and construed in accordance with the laws of New South Wales, Australia, without regard to its conflict of law principles.

You irrevocably submit to the non-exclusive jurisdiction of the courts of New South Wales, and the Federal Court of Australia, for the resolution of any dispute arising out of or in connection with these Terms or your use of this Website.

Nothing in this clause prevents either party from seeking urgent injunctive or declaratory relief from a court of competent jurisdiction where necessary to protect their legal rights.

If you are a consumer as defined under the Australian Consumer Law (ACL), you have statutory rights and guarantees that apply regardless of what these Terms state. These include the right to services that are:

• Rendered with due care and skill
• Fit for the specific purpose you made known to us
• Delivered within a reasonable time

Nothing in these Terms is intended to, or shall, exclude, restrict, modify, or override any right, remedy, guarantee, warranty, or condition you have under the ACL. Where our liability cannot be excluded under the ACL, it is limited to the re-supply of the services or the cost of having the services supplied again, at our option.

For more information about your rights, visit the Australian Competition and Consumer Commission at www.accc.gov.au.

If any provision of these Terms is found to be unlawful, void, or unenforceable by a court or tribunal of competent jurisdiction, that provision shall be severed from the remaining Terms to the minimum extent necessary. The remaining provisions shall continue in full force and effect and shall not be affected by the severance.

We reserve the right to amend, update, or replace these Terms at any time at our sole discretion. When we make material changes, we will update the “Last Updated” date at the top of this page.

We encourage you to review these Terms periodically. Your continued use of this Website after any changes constitutes your acceptance of the revised Terms. If you do not agree to the updated Terms, you must stop using the Website.

For questions, concerns, or feedback about these Terms and Conditions, please contact us:

These Terms and Conditions were prepared in good faith to comply with Australian law including the Australian Consumer Law (Competition and Consumer Act 2010 Cth), the Unfair Contract Terms provisions (effective November 2023), the Copyright Act 1968 (Cth), and the Electronic Transactions Act 1999 (Cth). For specific legal advice, please consult a qualified Australian legal practitioner.